Privacy Policy

Effective date: October 20, 2026

Animal Hospital of Bonita and Boarding ("Animal Hospital of Bonita," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit animalhospitalofbonita.com (the "website"), how we use it, who we share it with, and the choices you have.

This policy covers the website only. Your pet's medical records and the account information we keep at the hospital are handled separately and are never stored on this website. You can read more about how we protect that information on our Your Private Information page.

Information you give us

The website does not have forms, accounts, or online booking, so we do not collect your name, address, or pet details through it. If you call us, email us at info@animalhospitalofbonita.com, or download and return one of our new patient forms, we use what you send only to respond to you and to care for your pet.

Information collected automatically

Like most websites, ours collects some information automatically when you visit:

• Analytics. We use Google Analytics to understand how visitors use the website, such as which pages are viewed, how long visits last, the general location (city or region), the type of device and browser, and how you found us. Google Analytics uses cookies and does not give us your name or contact details. Google Analytics 4 does not store IP addresses.
• Advertising measurement. We use Google Ads to measure whether our ads lead people to the website or to call us, including when someone taps a phone number on the site. Google may use cookies to do this.
• Security and server logs. Our web host and security tools record technical information such as IP address, browser type, the pages requested, and the date and time of each visit. We use this only to keep the website running, secure, and protected from spam and attacks.

Third-party content on our pages

Some pages load content from other companies, and those companies may receive your IP address and browser information when the content loads:

• Fonts from Google Fonts
• The map on our Contact page from Google Maps
• The pet health library on our Pet Health page from LifeLearn

We also link to other websites, including PayPal (for online payments), MyVetStore (our online pharmacy and store), CareCredit, Facebook, and Adobe. When you use those sites, their own privacy policies apply. We do not receive or store your payment card details when you pay through PayPal.

How we use information

We use the information described above to:

• respond to your calls, emails, and questions
• provide care for your pet and run the hospital
• understand which pages are helpful and improve the website
• measure how well our advertising works
• keep the website secure and working properly

How we share information

We do not sell your personal information, and we do not rent or trade it. We share information only with service providers who help us run the website (such as Google, our web host, and our security providers), when the law requires it, or to protect the safety of our clients, patients, staff, or the public.

Cookies and your choices

Cookies are small files saved in your browser. You can block or delete cookies in your browser settings, and the website will still work. You can also:

• opt out of Google Analytics with the Google Analytics opt-out browser add-on
• control how Google uses information for ads in your Google ad settings
• learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites

How long we keep information

We keep website information only as long as we need it for the purposes above. Analytics data is kept for a limited period set in Google Analytics, and security logs are deleted on a regular schedule. Emails and forms you send us may be kept with your pet's records as required for veterinary recordkeeping under Florida law.

Security

The website uses an encrypted (HTTPS) connection and is protected by security software and regular updates. No website or email system is completely secure, so please do not send sensitive information, such as payment card numbers, by email.

Children's privacy

The website is meant for adult pet owners. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Your rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it, subject to the records we must keep by law. Depending on where you live, you may have other rights under your state's privacy laws. To make a request, contact us using the details below. We will not treat you differently for making a request.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

Contact us

If you have questions about this policy or your information, please contact us:

Animal Hospital of Bonita and Boarding
8830 Emerald Isle
Bonita Springs, FL 34135
Phone: (239) 947-3447
Email: info@animalhospitalofbonita.com